DevOps & Production Support

What we do

Establish robust delivery and operational practices: pipelines, environments, observability, incident handling and continuous improvement cycles. Keep systems reliable and evolvable.

Key Activities

• CI/CD pipeline design & implementation
• Environment & configuration management
• Monitoring & alerting (metrics, logs, traces)
• Incident response workflow & runbooks
• Performance profiling & optimization
• SLO definition & error budget tracking

Deliverables

• Pipeline & deployment automation
• Observability baseline (dashboards & alerts)
• Runbooks & incident response workflow
• Performance report & tuning actions
• Reliability & capacity quarterly review template

Outcomes

Faster, safer releases, proactive issue detection, reduced downtime and sustained delivery velocity.